Write Off

Loan write-off action is taken when a loan is deemed uncollectible or when a loan officer, or any other user with set permission, determines that the loan cannot be repaid. Consequently, the loan is recognized as a loss and recorded as such.

When a loan is written off, the loan status changes to Closed (Written-off). Therefore, no further accounts can be taken on the loan account.

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It is important to carefully consider and assess the loan before initiating the write-off process. Once a loan is written off, the action cannot be undone.

To write off a loan account:

  • On the "Active" loan account, click on the Take Action button
Take Loan Action

Take Loan Action


  • Add a note on the reason you are writing off the account and click the submit button to write to the loan.
Write off Loan Account

Write off Loan Account