Roles and Permissions

A user's access to features on the system is based on the role of the user. Role is a method for grouping users by their operations or duties in an organization and controlling their access to other features outside their daily operations. When a role is created, every user assigned to it is subject to the level of permission attached to the role.

For example, a role created for credit officers in an organization will have permissions that allow them to create loan accounts, analyze customers’ financial reports, and so on. A credit officer may not be permitted to approve cash requests or process teller transactions.


Creating a role

To create a new role:

  • On the navigation pane, click on Users section.
Users Section

Users Section

  • Select the Role Management tab.
  • Click on the Add Role button.
Users Section

Adding a new role

  • Click on the Submit button.

Deleting a role

You can also delete a role if it is no longer relevant or in use. Where a role is associated with or assigned to a user, such roles cannot be deleted. The user(s) must first be removed from that role.

To delete a role:

  • Click on the Delete button on the Roles and Management tab.
Users Section

Deleting a role


Enable/Disable a role.

In place of deleting a role, a role that is not in use or relevant can be disabled. The role can be enabled whenever it is required


Managing Permissions

Permission is a collection of authorizations that are granted to users based on their role.  Once a role has been created, a list of permissions can be selected and attached to the role. Permissions are grouped by roles. Therefore, they are not unique to users but to their roles. For example, a teller manager role has permissions assigned to it; all users assigned to this role have these permissions.

To add permissions to a role:

  • On the navigation pane, click Users section.
Users Section

Users Section

  • Select the Role Management tab.
  • Click on the View button.
View button for permission

View button for permission

  • Click on the Edit button to edit and add permissions to the permissions catalog.

Select the permissions you wish to add for a certain role. By clicking the "Select All" button, you can also select all permissions in a permission catalog or remove all by clicking the “Deselect All" button.

View button for permission

Adding permissions